Frequently asked questions
Short, direct answers. If yours isn't here, email us at the address in the footer.
Vialtruth sells lyophilized UC-MSC derived exosome vials for professional topical cosmetic use. Our initial production batch was tested by two independent labs, and the full report is published. Buyers may commission their own independent testing on any vial.
No. Exosome products are not FDA approved for any use. We say so on every page, and every buyer confirms it at checkout.
Anyone can check out. There is no account approval. Buyers tell us who they are, accept the buyer terms, and confirm they reviewed the lot report. Buyers who add license details get priority shipping and higher order limits.
UE50-50B (50 billion particles) is $2,995 per vial. UE5-5B (5 billion particles) is $1,495 per vial. Each vial ships with one 5 mL vial of US sterile diluent.
NTA particle concentration and size distribution from an independent lab, supplier NTA for comparison, sterility (USP <71>), endotoxin (USP <85>), mycoplasma, lot number, manufacture date, expiry, and storage and reconstitution conditions.
First orders are limited to 5 vials while we confirm your details. The limit rises automatically after your first order ships without a flag.
Cold chain, with the printed lot report in the box. Your confirmation email includes the lot number, the lot report PDF, storage instructions, and a copy of the buyer terms you accepted.
No. We can't advise on application or use. That's a decision for a qualified professional under your state's rules. We're happy to walk you through the lot report.
No. We sent our initial production batch to two independent labs and published the full report. Later shipments are not individually retested by us. Every vial carries a lot number, so you can send a vial to any independent lab for your own testing.